Your privacy is our priority. This document transparently explains how jos55 collects, uses, stores, and protects your personal data — so you can play with peace of mind, without worrying about the security of your information.
Our Commitment: JOS55 respects and protects the privacy of every member. We never sell, rent or share your personal data with third parties for marketing purposes without your explicit consent.
This Privacy Policy ("Policy") is published by JOS55, an online sports betting and casino gaming platform operating in Malaysia. It transparently describes how we collect, process, store, and protect your personal information when you use the JOS55 website, mobile app, and services.
We understand that your trust is the most valuable asset we hold. Every decision we make regarding your data is made with full accountability, prioritising your interests and security. This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.
By registering an account or using any JOS55 services, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of our platform and contact our support team to close your account.
JOS55 only collects information that is strictly necessary to provide a safe, fair and legally compliant service. We do not collect excessive or irrelevant data beyond what is required to operate the platform.
| Information Type | Purpose of Collection | Required? |
|---|---|---|
| Full name | Identity verification and payment processing | Yes |
| Date of birth | Age verification (18+) as required by law | Yes |
| Identity card / passport number | KYC process and fraud prevention | Yes |
| Email address | Account communications and security notifications | Yes |
| Mobile number | Two-factor authentication (2FA) and customer support | Yes |
| Residential address | KYC verification and legal compliance requirements | Yes |
| Bank account / digital wallet details | Processing of deposit and withdrawal of funds | Yes |
| Identity document photo | One-time identity verification during the KYC process | Upon Request |
When you use the JOS55 platform, our systems automatically record certain technical information for security and service improvement purposes:
All automatically collected data is used solely for security purposes, fraud detection, and user experience improvement. This data is not shared with external marketing parties.
JOS55 uses your personal information only for legitimate and stated purposes. We will not use your data for any other purpose without obtaining your consent first.
You may withdraw your consent for the use of your data for marketing purposes at any time by contacting our support team. Withdrawing consent will not affect any data processing that has already taken place.
JOS55 does not sell, rent or trade your personal data to any third party. However, under limited and specific circumstances, we may need to share your information as follows:
We work with selected and trusted third-party service providers to handle specific platform functions, including payment processors, banking gateway providers, cloud service providers, and identity verification companies. All such providers are required to comply with strict data protection standards and may only use your data for the purposes we specify.
JOS55 will disclose required information to competent authorities, law enforcement agencies, or courts when mandated to do so under Malaysian law. This includes financial crime investigations, money laundering activities, or valid court orders.
In the event of a merger, acquisition, or business asset transfer, member data may be transferred to the new entity. In such situations, you will be notified in advance and the new entity will be required to maintain data protection at the same or higher standard.
Note: JOS55 never shares your data with advertisers, data brokers, social media platforms or any third party for commercial purposes without your explicit consent.
Your data security is JOS55's top priority. We continuously invest in the latest security infrastructure to ensure your information is always protected against internal and external threats.
Your personal data will be retained for as long as necessary to fulfil the purpose for which it was collected — typically for the duration your account remains active plus 7 years after account closure, in accordance with Malaysia's financial regulatory requirements. Data that is no longer required will be securely deleted using industry-recognised methods.
Your data is stored in data centres located in the Asia Pacific region in full compliance with ISO 27001 standards. Any cross-border data transfers are carried out with additional protective measures and in accordance with applicable legal requirements.
Security Guarantee: In the event of an unexpected data breach, JOS55 is committed to notifying affected members within 72 hours and taking immediate remedial action. We will also report such incidents to the relevant authorities as required by law.
JOS55 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how members use our platform.
You can control or block cookies through your web browser settings at any time. Please note, however, that blocking essential cookies may affect certain functions of the JOS55 platform, including the ability to stay logged in or access certain security features.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you hold certain rights regarding your personal data stored by JOS55. We fully respect these rights and provide straightforward mechanisms for you to exercise them.
The jos55 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under 18. Should we discover that a child's data has been collected without our knowledge, it will be deleted immediately and the associated account will be closed.
If you suspect that a minor has registered on our platform, please contact our support team immediately. We take this responsibility seriously and will respond promptly.
JOS55 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in legislation, technological developments, or changes in our business operations. Any material amendments will be communicated to you via your registered email or in-app notification at least 14 days before the changes take effect.
The "Last Updated" date shown at the top of this page always reflects the latest version of this document. We encourage you to review this page periodically. Continued use of the jos55 platform following any amendments constitutes your acceptance of the updated Policy.
If you have any questions, concerns or wish to submit a request regarding your personal data, the JOS55 Data Protection Officer (DPO) team is ready to assist you. We are committed to responding to all privacy-related enquiries within no more than 72 business hours.
You may also refer to the Frequently Asked Questions (FAQ) us for answers to general questions about privacy and data security at jos55.
Under Malaysia's Personal Data Protection Act, you have clear rights. JOS55 fully respects and facilitates the exercise of these rights.
You have the right to request a copy of all personal data we hold about you. We will provide it in a readable format within 14 business days.
If any of your information is inaccurate or outdated, you have the right to request immediate correction. Updates can be made via account settings or customer support.
Upon account closure, you may request the deletion of your personal data. We will honour this request to the extent permitted by law.
You have the right to object to the processing of your data for direct marketing purposes at any time. Such requests will be actioned immediately without question.
You have the right to receive your data in a structured, machine-readable format, allowing you to transfer your information to another platform if desired.
In certain circumstances, you have the right to request that we restrict how we process your data while a dispute or enquiry is being resolved.
We don't just talk about security — we invest in the infrastructure and processes that ensure your data is genuinely protected.
All data transmitted between your device and jos55 servers is protected by SSL 256-bit encryption — the same standard used by leading banks worldwide.
Our KYC process ensures that only legitimate individuals use the platform, protecting the member community from fraud and account misuse by irresponsible parties.
Our AI system monitors all account activity in real time. Any suspicious patterns are detected and blocked immediately before they can impact your account.
JOS55 operates in full compliance with Malaysia's Personal Data Protection Act 2010. Our compliance team continuously monitors regulatory changes to ensure we remain up to date.
An additional security layer via OTP to your mobile number ensures only you can access your account — even if your password is compromised.
Independent security firms audit the jos55 infrastructure every six months. Audit findings are used for continuous improvement to ensure your protection remains robust.
Your data is protected, your transactions are secure, and your privacy is respected. Register now and enjoy a responsible betting experience with the JOS55 Malaysia member community.